Refund policy
Returns and Refunds Policy
Thanks for shopping at 805 Cards! We want you to be completely satisfied with your collection. Due to the unique nature of collectible items and Trading Card Games (TCG), please read our strict guidelines regarding what can and cannot be returned.
Return Window
You have 14 days from the date your tracking says "Delivered" to request a return on eligible items.
You have 14 days from the date your tracking says "Delivered" to request a return on eligible items.
TCG & Single Card Exceptions (Final Sale)
- Single Cards: All individual trading card singles (raw, graded, or custom-packaged) are FINAL SALE and cannot be returned or exchanged under any circumstances due to market value fluctuations.
- Sealed Product: Booster boxes, booster packs, elite trainer boxes (ETBs), collection boxes, and blister packs can only be returned if they are completely unopened and factory-sealed in their original cellophane/shrink wrap. If the factory seal or plastic film is ripped, torn, missing, or altered, the return will be rejected.
How to Start a Return
- Email us at returns@805cards.com with your order number and photos verifying that the item is still factory sealed.
- If approved, we will provide a return shipping address.
- Customers are responsible for paying all return shipping costs. We highly recommend using a trackable shipping service and purchasing shipping insurance, as we are not responsible for returns lost in transit.
Refund Process
Once your return is received and inspected by our inventory team, we will send an email notifying you of approval or rejection. If approved, your refund will be automatically processed back to your original payment method within 5–7 business days.
Once your return is received and inspected by our inventory team, we will send an email notifying you of approval or rejection. If approved, your refund will be automatically processed back to your original payment method within 5–7 business days.